Privacy Policy 7gane – Your Data Belongs to You

Here you'll find exactly what data 7gane collects, why we collect it, how we protect it, and what your rights are as the data subject — all in full compliance with the LGPD.

Last updated: January 1, 2026

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LGPD Compliant

7gane operates in full compliance with Brazil's General Data Protection Law (Lei nº 13.709/2018). Your data is processed for specific, legitimate, and disclosed purposes.

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256-bit SSL Encryption

All communication between your device and 7gane's servers is encrypted to the same standard used by Brazil's largest banks — Nubank, Itaú, Bradesco.

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Zero Data Selling

7gane does not sell, rent, or share your personal data with third parties for commercial purposes. Full stop. Your information is used solely to operate the platform.

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Your Guaranteed Rights

Access, correction, portability, deletion — you can exercise all rights provided under the LGPD at any time through 7gane support, with no red tape.

About this document: This Privacy Policy describes how 7gane collects, uses, stores, and protects your personal data. It complements the Terms & Conditions and should be read together. By creating an account on 7gane, you confirm that you have read and understood this policy.

01

Who We Are — The Data Controller

The controller of personal data collected through the platform is 7gane Gaming Ltd., operator of the website https://7gane.click and all its subdomains and official channels.

For the purposes of the General Data Protection Law (LGPD — Law No. 13,709/2018), the 7gane is the entity that determines the purposes and means of processing users' personal data on the platform. All requests related to personal data must be directed to our Data Protection Officer (DPO), whose contact details are listed in section 13 of this policy.

This Privacy Policy applies to all 7gane services, including Sports Betting, online casino, crash games, promotions, and any other feature available on the platform.


02

Data We Collect

The 7gane collects different categories of personal data depending on how you interact with the platform. Below, we detail each category:

Identification and registration data:

  • Full name;
  • CPF (Cadastro de Pessoa Física);
  • Date of birth;
  • Full address including zip code;
  • Email address;
  • Mobile phone number.

Financial data:

  • Pix key used for deposits and withdrawals;
  • Credit or debit card data (only the last four digits and card brand are stored — full card details are processed by PCI-DSS certified intermediaries);
  • Transaction history (deposits, withdrawals, bets placed);
  • Account details from digital wallets such as PicPay and Mercado Pago, when used as a payment method.

Platform usage data:

  • IP address and approximate geolocation;
  • Device type, operating system, and browser;
  • Pages visited, access times, and session duration;
  • Bets placed, casino games accessed, and usage patterns;
  • Error logs and technical events.

Identity verification data:

  • Copy of an official government-issued photo ID (RG, CNH, or passport);
  • Proof of address;
  • Selfie for biometric validation, when requested.
Note: 7gane collects only the data strictly necessary for each purpose. We do not collect sensitive information such as health data, sexual orientation, political opinions, or biometric data beyond what is required for regulatory identity verification.

03

How We Use Your Data

Every piece of data collected by 7gane has a specific and legitimate purpose. Here's what we do with your information:

1
Account Operation

Create and manage your account, authenticate your access, and process deposits and withdrawals via Pix, boleto, credit card, PicPay, or Mercado Pago.

2
Verification & Compliance

Confirm your identity, verify legal age (18+), meet regulatory obligations, and prevent fraud, money laundering, and multi-accounting.

3
Platform Security

Detect unauthorized access, monitor suspicious activity, and protect the integrity of bets and casino games.

4
User Support

Answering questions and complaints, resolving disputes over bets or transactions, and providing personalized technical support in Portuguese.

5
Responsible Gambling

Monitor usage patterns to identify signs of problem gambling and offer self-control tools when appropriate.

6
Communications (with your consent)

Send notifications about promotions, special odds on the Brasileirão, UFC, and other events — only if you have opted in to receive this type of communication.


04

Legal Basis for Processing (LGPD)

The 7gane processes your personal data based on the legal grounds set out in Article 7 of the LGPD. For each purpose, we apply the most appropriate legal basis:

  • Contract performance: processing required to create and operate your account, handle financial transactions, and deliver the services you signed up for;
  • Compliance with a legal or regulatory obligation: identity verification, anti-money laundering compliance (Law No. 9,613/1998), and reporting to competent authorities when required by law;
  • Legitimate interest: fraud prevention, platform security, aggregated statistical analysis for service improvement, and responsible gambling monitoring;
  • Consent: sending marketing communications and promotions — you can withdraw this consent at any time in your account settings or through support.
Your consent: By creating a 7gane account, you provide consent for data processing in situations where it is required. For promotional communications, consent is always explicit and can be withdrawn at any time without any impact on your account.

05

Data Sharing with Third Parties

The 7gane does not sell or share your personal data with third parties for advertising or commercial purposes. Sharing only takes place in the strictly necessary situations below:

  • Payment processors: financial institutions, card operators, Pix gateways, PicPay, and Mercado Pago — required to process your deposits and withdrawals in BRL. These partners operate under confidentiality agreements and receive only the minimum data necessary for each transaction;
  • Identity verification providers: specialized KYC (Know Your Customer) companies used to validate documents and prevent fraud;
  • Casino game providers: companies such as Pragmatic Play, Evolution Gaming, and PG Soft receive minimal session data to operate the games. These providers are certified and do not have access to your full financial data;
  • Technology infrastructure providers: cloud servers, CDN, and technical monitoring services used to keep the platform stable and secure;
  • Public and regulatory authorities: when required by law, court order, or official investigation — such as reports to COAF (Conselho de Controle de Atividades Financeiras) in cases covered by anti-money laundering legislation.

In all sharing arrangements, 7gane requires partners to apply security measures equivalent to our own and to use the data solely for the contracted purposes.


06

Data Storage & Security

The 7gane applies robust technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction:

  • Encryption in transit: all communication between your device and our servers uses TLS 1.3 with 256-bit encryption;
  • Encryption at rest: sensitive data stored in databases is encrypted with AES-256;
  • Least-privilege access: only team members with a proven operational need are granted access to personal data, subject to multi-factor authentication;
  • Continuous monitoring: intrusion detection systems and anomalous activity monitoring operate 24 hours a day;
  • Regular audits: the security infrastructure is periodically audited by internal teams and external consultants;
  • Incident response plan: in the event of a data breach, 7gane will notify the ANPD (Autoridade Nacional de Proteção de Dados) and affected users within the timeframes required by the LGPD.

Your data is stored on servers located in Brazil or in countries with an adequate level of protection, in accordance with LGPD standards.


07

Cookies & Tracking Technologies

The 7gane uses cookies and similar technologies to ensure the platform functions properly, enhance your experience, and — with your consent — personalize content and analyze site usage.

You can manage your cookie preferences through the consent banner displayed on your first visit to the platform. Disabling non-essential cookies may affect certain features, but will not prevent basic use of the site.


08

Data Retention — How Long We Keep Your Data

The 7gane retains your personal data for as long as necessary to fulfill the purposes for which it was collected and to meet applicable legal obligations:

  • Active account data: kept for the entire period your account remains active on the platform;
  • Financial transaction data: retained for 10 years after the transaction, as required by Brazilian financial and tax legislation;
  • Identity verification data (KYC): kept for up to 5 years after account closure, in compliance with the Anti-Money Laundering Law (Law No. 9,613/1998);
  • Betting records and gaming sessions: retained for 5 years for audit, dispute resolution, and regulatory compliance purposes;
  • Communication data (support): retained for 2 years after the support ticket is closed;
  • Marketing data (with consent): retained until consent is withdrawn by the user.

Once retention periods expire, data is securely anonymized or deleted so it can no longer be linked to a specific individual.


09

Your Rights as a Data Subject (LGPD)

The LGPD grants you, as a data subject, a set of rights that 7gane is committed to respecting and facilitating. See below what you can request at any time:

Right What it means How to exercise
Access Art. 18, I Confirm whether we process your data and obtain a copy of the information we hold about you. Via support — chat or email. We respond within 15 days.
Correction Art. 18, III Correct incomplete, inaccurate, or outdated data (e.g., address, phone number). Directly in your account settings or through support.
Anonymization or Deletion Art. 18, IV Request the anonymization or deletion of data that is unnecessary or processed in violation of the LGPD. Via email to privacidade@7gane.click with the subject line "Data Deletion".
Portability Art. 18, V Receive your data in a structured, machine-readable format for transfer to another service. Formal request via the privacy email — 30-day response window.
Consent Withdrawal Art. 18, IX Withdraw consent given for processing based on this legal basis (e.g., marketing). Account settings or support request — effective immediately.
Data Sharing Information Art. 18, VII Know which public or private entities 7gane has shared your data with. Request via support — we respond within 15 days.
Objection Art. 18, II Object to data processing carried out on the basis of legitimate interest when you believe there has been a violation of the LGPD. Formal request to the DPO — see section 13 of this policy.
Response timeframe: 7gane is committed to responding to all data subject rights requests within 15 calendar days of receiving a properly identified request. In highly complex cases, this period may be extended by a further 15 days, with prior notice to the requester.

10

Minors

The 7gane is a platform intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors.

During registration, we collect the user's date of birth and CPF. In cases where there is reason to suspect a minor may have accessed the platform, we apply additional identity verification measures, including a request for a government-issued photo ID.

If you are a parent or legal guardian and believe a minor has created an account on 7gane, please contact us immediately at suporte@7gane.click. The account will be suspended and all associated data deleted once the situation is confirmed.

7gane also recommends using the parental control tools available on operating systems and browsers to restrict minors' access to betting and gaming sites.


11

International Data Transfers

Some of the technical partners of 7gane — such as cloud infrastructure providers and casino game providers — may process data on servers located outside Brazil.

When this occurs, 7gane ensures such transfers comply with the rules set out in Chapter V of the LGPD by adopting one of the following safeguards:

  • Transfer to countries with a level of data protection recognized as adequate by the ANPD;
  • Standard contractual clauses requiring the recipient to implement security measures equivalent to those mandated by Brazil's LGPD;
  • International security certifications such as ISO 27001 and SOC 2 Type II are maintained by our partners.

You can request detailed information about specific international transfers by contacting our DPO (see section 13).


12

Changes to This Privacy Policy

The 7gane may update this Privacy Policy at any time to reflect changes in our services, applicable Brazilian legislation, or our data processing practices.

Material changes will be communicated by email to your registered address at least 7 days before they take effect. For minor changes, the update date shown at the top of this page will be revised and a notification will appear in your account dashboard.

Continued use of the platform after the effective date of any change will constitute acceptance of the updates made. If you do not agree with the changes, you may close your account before the effective date.


13

Contact & Data Protection Officer (DPO)

To exercise your rights as a data subject, ask questions about this policy, or report any privacy concern, please contact 7gane:

  • General support: 24/7 live chat on the platform (after login) or email suporte@7gane.click;
  • Data Protection Officer (DPO): privacidade@7gane.click — for formal data subject rights requests, LGPD-related complaints, and compliance matters;
  • Help center: Frequently Asked Questions;
  • Responsible gambling: Responsible Gambling Hub.

If after contacting 7gane you feel your rights have not been adequately addressed, you may file a complaint with the ANPD — National Data Protection Authority (gov.br/anpd), the federal authority responsible for enforcing the LGPD in Brazil.

Response commitment: We respond to all privacy-related requests within 15 calendar days. For data deletion requests that require additional identity verification, this period may be extended by a further 15 days with prior notice.

Privacy in Practice at 7gane

Beyond the rules, see how 7gane puts data protection into practice every day on the platform.

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Payments Without Data Exposure

When you deposit via Pix, card, or PicPay, your full financial details never pass through 7gane's servers — they are processed directly by PCI-DSS certified payment gateways. We store only the minimum data required to maintain your transaction history.

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Two-Factor Authentication

7gane offers two-factor authentication (2FA) for all accounts. With 2FA enabled, even if someone gets hold of your password, they won't be able to access your account without the second verification factor sent to your phone.

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Full Control Over Communications

You choose what you want to receive: betting notifications, special odds alerts for the Brasileirão, casino promotions, or none of the above. Opting out is simple — one click in your settings and marketing communications stop immediately.

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Right to Erasure Made Easy

Want your data deleted? The process at 7gane is straightforward: send an email to privacidade@7gane.click and your request will be processed within 15 days. Data subject to legal retention obligations is handled separately and explained transparently.

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Access to Full History

In your account dashboard, you can view your full transaction history, bets placed, and gaming sessions. Full transparency on what 7gane knows about your platform activity — no hidden data.

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Incident Notification

In the event of a security incident that may affect your data, 7gane notifies the ANPD and the affected users within the timeframes required by the LGPD — with no attempt to conceal situations that could impact your privacy or financial security.

Why privacy is a priority at 7gane

In the online betting and casino market, your personal data is especially sensitive. It's not just your name and email — it's your CPF, your phone number, your Pix transaction history, your betting patterns on the Brasileirão and UFC fights, the times you play. A 7gane understands that user trust depends directly on how we handle this information, which is why privacy is not something relegated to a footer document.

The LGPD — Brazil's General Data Protection Law, enacted in 2018 and in force since 2020 — was a landmark for personal data protection in Brazil. It establishes clear rights for data subjects, obligations for companies, and a regulatory body, the ANPD, with the authority to supervise and enforce sanctions. The 7gane built its privacy practices directly on the principles of the LGPD: purpose, adequacy, necessity, free access, data quality, transparency, security, prevention, non-discrimination, and accountability.

In practice, this means every type of data we collect has a clear purpose. We need your CPF to verify your identity and meet regulatory requirements — not to sell to third parties. We need your Pix key to process withdrawals in under 3 minutes to your Nubank, Itaú, Bradesco, or any other bank — not to monitor your bank account. We need your betting history to resolve disputes and fulfill legal obligations — not to build commercial profiles.

Our technical security measures back this up. TLS 1.3 encryption in transit, AES-256 at rest, least-privilege access for employees, mandatory multi-factor authentication for all systems containing user data, continuous monitoring, and regular audits. This isn't marketing — it's real infrastructure protecting your information against the threats that exist in today's digital environment.

Whether you regularly bet on the Brasileirão Série A, follow UFC cards, or play slots and live casino at 7gane, knowing that your financial data is not exposed is essential. Payments via Pix, credit card, PicPay, and Mercado Pago go through PCI-DSS certified gateways — the 7gane never stores complete card details. Your BRL transaction history is available to you in the account dashboard and is not shared with third parties beyond the cases outlined in this policy.

Your rights as a data subject are real and enforceable. Want to know what data we hold on you? Request access. Changed your address or phone number? Update it directly in your settings. Want us to delete everything? Send an email to privacidade@7gane.click and the process starts within 24 hours. No longer want to receive promotions about Sports Betting or casino? One click in your settings removes you from all marketing lists immediately, with zero impact on your account.

In the event of a security incident — something that 7gane actively works to prevent, but cannot guarantee the complete elimination of risk in any digital environment — we will notify the ANPD and affected users within the legal timeframes, with full clarity on what happened, which data was affected, and what steps were taken. Transparency in difficult situations is what sets those with a real privacy policy apart from those with one that exists only on paper.

Finally: this policy is a living document. The betting market in Brazil is undergoing regulation, the LGPD continues to evolve, and technology practices change. The 7gane is committed to keeping this policy up to date and proactively communicating any relevant changes before they take effect. If you have questions about any aspect of how your data is handled, the privacy team is available at privacidade@7gane.click, and general support is available 24 hours a day via the platform's live chat.

Privacy Questions at 7gane

The most common questions about how we handle your personal data.

No. 7gane does not sell, rent, or share your personal data with third parties for commercial or advertising purposes. Sharing only occurs with strictly necessary operational partners — such as Pix payment gateways, card processors, and casino game providers — and always under contracts that prohibit use for any other purpose. For more details, see section 5 of this policy.

Send an email to privacidade@7gane.click with the subject line "Data Deletion" and the CPF registered on your account. You will receive a confirmation within 24 hours and the process will be completed within 15 calendar days. Please note: some financial data must be retained for specific legal periods (such as transaction records for 10 years), but in those cases you will be informed of what can be deleted immediately and what must be kept due to legal obligations.

No. Your full credit or debit card details (card number, CVV, expiration date) are processed directly by the PCI-DSS certified payment gateway and never pass through 7gane's servers. The platform stores only the last four digits and the card brand for display in your transaction history. The same principle applies to digital wallet data from PicPay and Mercado Pago.

You can manage your cookie preferences through the consent banner shown on your first visit. Essential cookies (authentication, security) cannot be disabled without affecting the platform's core functionality. Analytical and marketing cookies can be turned off without impacting the main features — betting, casino, deposits, and withdrawals will continue to work normally. Disabling them may affect some minor interface personalization features.

7gane shares data with public authorities only when required by law or court order. This includes reports to COAF (Conselho de Controle de Atividades Financeiras) in suspected money laundering cases under Law No. 9,613/1998, and responses to legitimate judicial requests. We do not proactively share data with government bodies or do so on our own initiative outside the cases provided for by law.

Upon account closure, your identification data and preferences are anonymized or deleted. Financial data (transaction history, Pix withdrawals) is retained for 10 years as required by Brazilian tax and financial legislation. Identity verification data (KYC) is kept for up to 5 years under Anti-Money Laundering laws. You will be informed of all applicable retention periods when you request account closure.

Your Data Protected. Your Bet, Your Choice.

Now that you know how 7gane protects your privacy, create your account, deposit via Pix from R$ 20.00, and enjoy betting on the Brasileirão, UFC, and over 30 sports with complete security.

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