Betting and casino are entertainment — and 7gane wants to keep it that way. Here you'll find real tools, clear information, and support to stay in control of your experience.
The CVV — Centro de Valorização da Vida is available 24 hours a day, every day, by phone 188 (free from any mobile or landline in Brazil). If you or someone you know is struggling with gambling-related difficulties, do not hesitate to seek support. We also offer immediate self-exclusion — contact 7gane support via live chat at any time.
At 7gane, responsible gambling isn't just a set of warnings — it's a real framework of tools and practices built directly into the platform.
Sports Betting and casino are forms of leisure — like watching the Brasileirão or playing a football match with friends. 7gane encourages you to treat betting as entertainment, never as a reliable strategy for making money.
Set a betting budget — an amount in BRL that won't be missed when paying bills, buying food, or covering other essentials. Once that amount is gone, stop. 7gane offers deposit limits to help you maintain that control automatically.
Losing track of time is one of the first signs that gambling is getting out of hand. 7gane offers session control — you set a daily time limit and the platform automatically ends your session when that limit is reached.
The urge to bet more in order to recover losses is one of the most dangerous patterns in gambling. Every bet is an independent event — there is no "streak" that guarantees a comeback. If you find yourself chasing losses, it's time to take a break.
Gambling should never compete with quality time with family and friends, with work, or with other activities you enjoy. If you notice you're setting other things aside because of betting, 7gane has tools to help you find your balance again.
7gane makes taking a break easy: self-exclusion for 24 hours, 7 days, 30 days, or permanently — available in just a few clicks from your account dashboard. No judgment here — knowing when to stop is a sign of strength, not weakness.
All accessible directly from your account dashboard — no need to contact support for most of them.
Set a maximum deposit amount per day, week, or month. The limit takes effect immediately. To increase an existing limit, a 7-day cooling-off period applies before the change goes into effect — reductions take effect right away.
Available on the dashboardSet a daily time limit for using the platform. When the limit is reached, you receive a notification and the session ends automatically. Ideal for those who want to follow the Brasileirão or play at the casino without losing track of time.
Available on the dashboardNeed a break but don't want to close your account? Pause access for 24 hours, 7 days, or 30 days. During the break, logging in, depositing, and betting are all disabled. Withdrawals of any available balance can still be requested normally.
Immediate effectPermanent self-exclusion permanently closes access to the platform. This action is irreversible. Any available real balance is refunded via Pix. 7gane also blocks any attempt to create a new account using the same CPF.
Via 24/7 supportSet a maximum stake per individual bet. Ideal for users who want to keep betting on Brasileirão rounds or UFC cards, but with a clear cap per game to avoid impulsive decisions in the heat of the moment.
Available on the dashboardAccess a detailed history of all your bets, casino sessions, deposits, and withdrawals in BRL. Seeing the real numbers helps you gain a clear perspective on your spending and make more informed decisions.
Available on the dashboardOpt out of communications about bonuses, promotions, and special offers. If you're trying to reduce your engagement with the platform, cutting out marketing prompts is an important step.
Available on the dashboardOur support team includes agents trained in responsible gambling. If you mention you're struggling, the assistance is targeted and confidential — no judgment, focused entirely on helping you find the best solution.
24/7 chat in PortugueseIt's simple and quick. You don't need to speak to anyone — everything is available directly from your account dashboard.
Log in to 7gane.click from your phone or computer. Any browser works — no app download required.
In your profile menu, go to "Settings" and then open the "Responsible Gambling" tab. All tools are grouped together in that section.
Select whether you want to set a deposit limit, session time, bet limit, or activate a break. Each tool has its own section with clear instructions.
Enter the amount in BRL or the number of hours, select the frequency (daily, weekly, or monthly), and confirm. The system applies it immediately.
A confirmation email will be sent to your registered address. If you don't recognize the change or have any questions, contact support via chat.
Recognizing the signs early is the best way to act before the problem grows. Pay attention to yourself and to the people around you.
Recognized any of these signs in yourself? That's not weakness — it's self-awareness. The next step is to reach out for help. 7gane is available via 24h chat and you can activate self-exclusion right now. CVV can be reached at 188, free of charge, anytime.
Answer the questions below honestly. There are no right or wrong answers — the goal is to help you reflect on your relationship with gambling.
Check any statements that have applied to you over the past four weeks:
You haven't checked any items, which is a good sign. Keep betting within your limits and use the control tools available on 7gane to maintain that balance.
A few warning behaviors have been identified. Consider setting deposit or session limits on 7gane as a preventive measure. Keep an eye on your behavior over the coming weeks.
Several warning signs have been identified. We recommend activating a temporary break on 7gane and talking to someone you trust about how you're feeling. 7gane's support team can help you set up the available self-control tools.
Several warning signs suggest gambling may be seriously affecting your life. Activate self-exclusion on 7gane and reach out to CVV (188) or Gamblers Anonymous Brazil. Asking for help is the bravest step you can take.
When the 7gane talks about responsible gambling, it's not just following protocol. The Sports Betting and casino market in Brazil has grown enormously in recent years — and with that growth comes responsibilities we take seriously. Millions of Brazilians follow the Brasileirão Série A, cheer at UFC cards, and enjoy slots or live casino during their leisure time. The vast majority do so in a healthy, mindful way. For that majority, the 7gane offers the best odds, the best games, and the best platform experience. For those who start facing difficulties, we have real tools and human support available.
Problem gambling is real and affects a portion of people who bet. It is not a matter of willpower — it is a condition recognized by medicine and psychology that can affect anyone, regardless of income, education, or betting experience. Gambling addiction is treatable, and identifying the problem early makes all the difference in recovery. That is why 7gane provides self-control tools that any user can activate at any time, with no justification or approval required.
The deposit limit is the simplest and most effective tool available. You set how much you can deposit per day, week, or month — and the system simply won't let you go beyond that, no matter how many times you try. If you want to raise the limit, there's a 7-day reflection period before the change takes effect, which helps prevent impulsive decisions made in the rush after a strong casino session or a winning accumulator on the Brasileirão. Lowering the limit takes effect immediately — because controlling your spending is always urgent.
Session control is another tool that makes a real difference. It's easy to lose track of time on a platform where live odds update in real time, the Live Casino streams in HD, and crash games like Aviator are constantly rising and falling. The clock on your phone screen fades out of view. That's why setting a daily time limit — and having the platform automatically end your session — is a concrete safeguard against that pattern.
Permanent self-exclusion is irreversible, and that is by design. When someone decides to self-exclude from 7gane, the account is closed, access is blocked, and the system prevents any new account from being created with the same CPF. This is not a punishment — it is protection. Any available real-money balance is returned via Pix. This tool exists because, for some people, the best decision is simply to remove access to the platform entirely, and 7gane respects and supports that decision.
For users under 18, the position is absolute: no access, no exceptions. Registration requires a CPF and date of birth, and any account found attempting to bypass this verification is closed as soon as it is identified. The 7gane also recommends that parents and guardians use parental control tools available on operating systems and browsers to restrict teenagers' access to betting and casino sites — it is not a young person's responsibility to exercise self-control over something that was never designed for them.
Our support team — available 24 hours a day via the platform's chat — is trained to recognize and support users who mention difficulties related to gambling. If you say you're struggling, you won't be ignored or redirected to a FAQ page. You'll get real help activating the available self-control tools and referrals to external support resources when needed. There's no judgment in that conversation — only help.
If you are reading this page because someone you know seems to be struggling with gambling, know that resources are available in Brazil. CVV (188) operates 24 hours a day and can help in moments of crisis. Gamblers Anonymous Brazil has in-person support groups in cities across the country and free online meetings. The CAPS (Centro de Atenção Psicossocial) in your city offers specialized care through the SUS. Seeking help for someone you love is also an act of care.
A 7gane wants to remain the Sports Betting and online casino platform of choice for Brazilians — and to do that, it needs its users to gamble in a healthy way and within limits that make sense for each individual. Entertainment that costs too much stops being entertainment. Our responsibility is to ensure that the experience on the platform has a positive impact on the lives of those who play with us.
The values behind every decision 7gane makes when it comes to protecting its users.
Strict age verification at registration and blocking of any account identified as belonging to a user under 18.
Deposit limits, session control, temporary breaks, and self-exclusion — these aren't buried links, they're core platform features.
Real agents, trained in responsible gambling, available 24 hours a day to listen and guide anyone who needs help.
Users on self-exclusion will not receive any marketing communications or offers to return to the platform during the break period.
Free external resources for those who need specialized support with problem gambling.
Centro de Valorização da Vida. Free emotional support for people in distress, including those facing difficulties related to problem gambling.
A 12-step group recovery program with in-person meetings across Brazil and free online sessions.
Psychosocial Care Centers from SUS. Free psychological and psychiatric support for behavioral addiction, including pathological gambling.
The Federal Council of Psychology offers the Clínica-Escola service, providing low-cost or free psychological care at universities across Brazil.
"7gane believes Sports Betting and casino are legitimate forms of entertainment when enjoyed mindfully and within healthy limits. Our commitment to responsible gambling isn't a regulatory checkbox — it's simply the right thing to do. A player who stays in control enjoys the platform for much longer, and that's a win for everyone."
The most common questions from 7gane users about responsible gambling tools and practices.
Create your 7gane account, set your limits from day one, and enjoy betting on the Brasileirão, UFC, and Live Casino the right way — as entertainment, within your budget.
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